Frequently asked questions.
Here are a few answers to some of the things you might be wondering. And if you can’t find what you’re looking for, just ask! I’m always happy to have a chat and see how I can help.
What services do you offer?
I provide creative and admin assistance for small businesses. This includes Canva design, marketing materials, presentations, documents, email newsletters, templates, data entry, research, spreadsheets and general admin tasks.
What kind of admin tasks can you help with?
I can help with a range of general admin tasks, including data entry, spreadsheet updates, online research, document formatting, file organisation, updating records, creating documents and templates, and other day-to-day tasks that help keep your business running smoothly.
Can you help with both creative and admin work?
Absolutely! Whether you need a presentation designed, a spreadsheet updated, a newsletter created or a few hours of general admin help, I can take care of the things sitting on your to-do list.
I don’t see what I need on your services list. Can you still help?
Possibly! I haven’t listed every single thing I can help with, so if you have a task in mind that you don’t see here, just ask. I’m always happy to have a chat and see if I can help.
Do I need to know exactly what I need help with?
Not at all. If you have a list of tasks you’ve been putting off, send it through and we can work out what I can take off your hands.
Can you work with my existing branding?
Absolutely. Send through your logo, colours, fonts and any existing brand guidelines, and I’ll work within your established look and feel.
Do you offer one-off projects?
Yes! You don’t need to commit to ongoing assistance. If you have a one-off project or a list of jobs you need help getting through, I’m happy to help.
Do you offer ongoing assistance?
Yes. If you regularly need help with creative or admin tasks, we can arrange ongoing assistance that works around your business and workload.
Do you work with businesses anywhere in Australia?
Absolutely! I work remotely with businesses Australia-wide, but I’m not limited to Australia. Wherever you’re based, if you need a helping hand, I’d love to hear from you.
How does it work?
Simply get in touch and let me know what you need help with. I’ll review your requirements, confirm what I can help with and provide a quote or estimate before we get started.
How quickly can you complete a task?
Turnaround depends on the type and size of the project. I’ll always give you an expected timeframe before getting started.
Do you use Canva?
Yes! Canva is my design platform of choice, and I can create everything from social graphics and presentations to documents, templates and marketing materials.
How do I get started?
Send me a message with what you need help with, even if it’s just a messy list of tasks! We’ll work out the best way to tackle it from there.
How do payments work?
Once we’ve agreed on the scope and price of your project, I’ll send through an invoice. Payment is required before work begins, unless we’ve agreed otherwise. I accept payment via bank transfer.
Do you charge by the hour or by project?
It depends on the type of work. For clearly defined projects, I’ll usually provide a fixed price upfront. For ongoing or general admin tasks where the amount of time needed can vary, an hourly rate may be more suitable. I’ll always let you know which option applies and confirm the price before getting started.
